Shipping Policy
Free Ground Shipping only on all U.S. orders totaling over $35.
This does not include APO/FPO/DPO, Hawaii, Alaska, Puerto Rico, US Virgin Islands, and other US Territories.
All U.S. Orders totaling less than $35, Flat Rate $6.99 is applied at checkout.
All orders in U.S are shipped via USPS or UPS. We will determined the best shipping carrier for you, depending on your order and shipping location. Our system will automatically send the purchase order to our warehouse and it will be processed to ship out as soon as possible.
Processing Time
Order processing times are counted in business days (Monday through Friday, excluding national holidays) and may take 1 to 4 business days with a maximum of 7 business days, depending on immediate item availability.
Shipping Timeframes and Confirmation Emails
Our systems will send you an automated shipment confirmation email, with a tracking number, when we have finished processing your order and our transportation partner has picked it up for delivery, at which point the shipment method timeframe you have selected will commence.
Please note that our transportation partners do not process orders on the weekend. Therefore, if you place an order after the cutoff time on Friday, you may experience a delay between your shipping confirmation e-mail and the actual shipment of your order.
US Shipping Policy
If the tracking history of the package states that it has been "delivered" it does not qualified for any refunds.
If your order is returned due to insufficient or wrong address, you are responsible for original shipping & handling fee and 30% restocking fee. This amount will be deducted from your order.
We are not responsible for any items damaged during shipping transit and we will not accept damaged items for return. Customers must filed a claim with shipping carrier used.
Shipping Carriers
Orders shipped via standard shipping will be shipped via the US Postal Service or UPS. Unfortunately, there is no way to guarantee that your order will be shipped via a specific method when you choose standard delivery.
Generally UPS will deliver your package by 8PM on the estimated date of delivery. Please note that UPS does not deliver to P.O. Boxes.
It only accepts shipments to a valid street address. Any package that is addressed to a P.O. Box may be delayed or charged for an address correction fee.